COVID Era Greeting Trends in 2026: What Stuck

Greeting habits set in 2020 and 2021 still shape how people buy cards and gifts in 2026. Three changes held: paper cards mailed seven to ten days ahead, digital cards used for same-day sends, and gifts shipped from the store to the recipient. One change ended: the drive-by birthday parade.

What changed in 2020 and 2021

In-person visits stopped for most of 2020. Households sent cards instead. USPS moved 142.6 billion mail pieces in fiscal 2019 and 129.2 billion in fiscal 2020. That drop came from marketing mail, not from cards. Hallmark reported higher card sales in 2020. Video calls and text messages replaced parties. NRF counted $209 billion in US holiday e-commerce in 2020, up 32 percent from 2019. Gifts moved from store shelves to shipping boxes.

What holds in 2026

What faded

What is not known

No public dataset tracks the split between paper cards and digital cards in 2026. Card companies do not publish that number. Greeting Card Association counts cover paper cards.

What to stock for 2026

Flat cards sized for a standard A2 or A7 envelope. Blank interiors. Card-and-gift bundles that ship in one box. Photo cards for milestone birthdays. Cards with no date inside, so they sell past the holiday.

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